الأسئلة المتكررة | FAQs

FAQ

Welcome to our Frequently Asked Questions (FAQ) page. Here, we’ve compiled answers to some of the most common questions we receive. If you have any other questions or need further assistance, please feel free to contact us.

What types of Hookah products do you offer?

At Dahab, we offer a wide range of premium Hookah products, including Hookahs, charcoal, and accessories. Our collection features high-quality, luxury Hookahs, premium charcoal for the perfect burn, and various accessories to enhance your smoking experience.

Where are your products manufactured?

We source our products from top manufacturers renowned for their quality and craftsmanship. Our Hookahs and accessories are crafted with precision and care to ensure an exceptional smoking experience.

How can I place an order?

Placing an order is simple! You can browse our online store, select your desired products, and proceed to checkout. Follow the instructions to complete your purchase. If you need assistance with your order, feel free to contact our customer service team.

What payment methods do you accept?

We accept various payment methods, including major credit cards and online payment systems. Please check our checkout page for the available payment options.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on your location. For more details on shipping options, please visit our Shipping Information page.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

What is your return policy?

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please refer to our Return Policy page for detailed information on returns and exchanges.

How can I contact customer service?

You can reach our customer service team via email at info@dahabcompany.com or by phone at +972 5690 9833. We are here to assist you from Sunday to Thursday, 9:00 AM to 5:00 PM.

Do you offer any discounts or promotions?

We occasionally offer discounts and promotions. To stay updated on our latest offers, please subscribe to our newsletter or follow us on social media.

Where is your company located?

Dahab is located in Hebron, West Bank, Palestine. We take pride in serving both local and international customers with our premium Hookah products.